Replacement Policy

Adherence between the product and the product image is not guaranteed: Krishna Enterprise is always enthral towards customer satisfaction. Keeping this in mind, it is declared that the images displayed on the website may be slightly disparate from the actual product received by the customer. As we are committed to serving the customers, we do not compromise with the quality of the material supplied. The attributes which are subject to change include – colour, texture, size, manual finishing of the product, and product design etc. The customers hence need to be reluctant to this difference in the trait of the product. It is therefore advised to costumes that it would be desirable to not request for a replacement based on the above-mentioned attributes. Any kind of alteration is subject to the availability of the product that the customer requires in exchange. Again it needs to be noted that to return a product you need to go through the usual product return procedure, mentioned in our website. No discrepancy or return or replacement on the above grounds will be accepted by our company. Customers need to buy products keeping this disclaimer in mind.

All the information provided on the website is to the best knowledge of Krishna Enterprise. We have strived to provide all the product information and images correct to the best of our knowledge. In no ways or means, Krishna Enterprise shall be liable towards any incidental, punitive, direct, indirect, special, consequential damages of any other damages resulting from

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Inability to use the product or service bought in a proper manner.

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Unauthorised access to the user data

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Unavailability of the website during its maintenance period or any unplanned suspension of access to the website. Any download or any kind of use of any data from this website should be done at the discretion of the person who is downloading the data. We are not responsible for any kind of malfunction in regard to this.

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If you find any unauthorised functioning or any suspicious act you should immediately inform us in our helpline number or through our official email Id.

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In situations of a pandemic or natural or unnatural disaster including human-made inconveniences may lead to a delay in delivery. This is only during any kind of unavoidable circumstances.

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It has been checked to the true and full knowledge of the website designer that all the contents of the website are free from copyright. So if anyone finds any issue in the same then they should inform our company at the earliest through the contact details mentioned on the website. If anyone incurs any kind of loss by and from using the website then that will not be considered by us we will not be liable towards anything in this regard.

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Only when the product is not delivered due to any unknown reason, the money will be refunded after the product has reached back to us. For this the customer needs to notify us of the non receipt of the product.

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Customer refund for a product will only be accepted if a wrong or damaged product is received and the customer notifies between 48 hours of the receipt of the product.

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All the above mentioned terms and conditions will be constructed and governed in line with the Indian government laws. In relation to this all the conflict of interest and laws and any disputes arising out of anything whatsoever related to the business will be subject to the exclusive jurisdiction of the courts at Kolkata, West Bengal.